Display based on the Payment Services Act
Name of prepaid payment instrument Vendor
YOKO CHAN Online Store Store Credit
Publisher and contact information Yoko Chan Co., Ltd.
107-0052
Akasaka Hillside House II-F, 9-5-14 Akasaka, Minato-ku, Tokyo
YOKO CHAN Online Store Customer Service
TEL: 03-6434-7088
E-mail: onlinestore@yokochan.com
*We are closed for inquiries on Saturdays, Sundays, and holidays.
There is no maximum amount that can be paid.
Validity period: Valid for one year from the date of issue.
If a new store credit is issued while unused store credits remain, the expiration date of the older unused portion will be applied, and the expiration date of the newly issued store credit will be the expiration date of the older date. It becomes.
Store Credits that have passed their expiration date will be treated as expired and will be deleted without notice to you, and you will no longer be able to use any unused Store Credits after the expiration date. Store credits cannot be returned once deleted.
Locations available
YOKO CHAN online store: https://www.yokochan.com
Precautions for use
How to check unused balance
After logging into the YOKO CHAN online store, you can view it from the "Order Procedure" page in SHOPPING BAG.
For more information on terms and conditions, terms of use, etc., please check the following page.
Shopping guide: https://www.yokochan.com/pages/cancel
YOKO CHAN Online Store Store Credit
Publisher and contact information Yoko Chan Co., Ltd.
107-0052
Akasaka Hillside House II-F, 9-5-14 Akasaka, Minato-ku, Tokyo
YOKO CHAN Online Store Customer Service
TEL: 03-6434-7088
E-mail: onlinestore@yokochan.com
*We are closed for inquiries on Saturdays, Sundays, and holidays.
There is no maximum amount that can be paid.
Validity period: Valid for one year from the date of issue.
If a new store credit is issued while unused store credits remain, the expiration date of the older unused portion will be applied, and the expiration date of the newly issued store credit will be the expiration date of the older date. It becomes.
Store Credits that have passed their expiration date will be treated as expired and will be deleted without notice to you, and you will no longer be able to use any unused Store Credits after the expiration date. Store credits cannot be returned once deleted.
Locations available
YOKO CHAN online store: https://www.yokochan.com
Precautions for use
- In order to use it, you need to register as a member at the YOKO CHAN online store.
- If you cancel or return an item, we will issue you a store credit equal to the purchase price minus the shipping fee (actual cost) and cash-on-delivery fee paid by us.
- If you purchase an item other than the regular price, we cannot exchange it for store credit.
- We cannot return or exchange products purchased using store credit (including cases where store credit was used for a portion of the purchase price), and we cannot refund store credit.
- Transferring to a different member ID or merging/combining store credits is not possible.
How to check unused balance
After logging into the YOKO CHAN online store, you can view it from the "Order Procedure" page in SHOPPING BAG.
For more information on terms and conditions, terms of use, etc., please check the following page.
Shopping guide: https://www.yokochan.com/pages/cancel